🚀 Customer Service Channel Analyzer
This playbook performs a comprehensive analysis of any company's customer service infrastructure and digital presence.
It generates a well-formatted, professional report that includes:
- Active customer service channels with detailed availability and response metrics
- Digital presence across major platforms with engagement analysis
- Customer feedback sentiment and trends
- Competitive benchmarking against industry standards
Use this when you need to understand a company's customer service ecosystem or evaluate their customer engagement strategy.
Playbooks are a set of instructions that perform a task you need Lutra to do over and over.
Create your own Playbook by simply chatting with Lutra. Describe the task you need done, which tools to use, and the variables you want to include, then your Playbook will get the job done right, every time.
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